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Training and Coaching for Inside Sales and Customer Service Staffs is Vital to Business Growth
By :
Melissa Vokoun
Emerging and Small Business Owners may not recognize that the investment of employee training in the Inside Sales and Customer Service areas of the company can be the difference between having a good year and great year. The difference in greater revenues and more customer satisfaction after the proper employee assessment, training and coaching is an incremental investment into growing your business.
Software Training: Consultancy vs. Courses
By :
Rich Talbot
The majority of office employees use software applications from the Microsoft Office suite. Although they use such programs as Excel, Word and PowerPoint regularly it is common to find that they will have undertaken no formal training in their use. Due to the differing nature of each individual business, the way in which these applications are used may have become very company specific.
Lack of Goals, Plans, Focus Spells Internet Marketing Disaster!
By :
Gordon Lee
Most people are reactive in their nature. Find out why this spells disaster for your Internet Marketing Career.
The 12 Blocks to Listening
By :
Pj Germain
There are twelve blocks to listening. You will find that some are old favorites that you use over and over. Others are held in reserve for certain types of people or situations. Everyone uses listening blocks, so you should not worry if a lot of blocks are familiar. This is an opportunity to become more aware of your blocks at the time you actually use them.
Take Advantage of Training Videos For Fast, Affordable Instruction
By :
Ray La Foy
Companies that handle video creation generally will assist in everything from the script writing to the casting - whatever it takes to get the job done.
Are You Tolerating Less Than Your Standards
By :
Kimberly King
When employees aren't performing, the first thing that most employers want to do is send them back through training. The cause of lack of performance is usually the tolerance level of the Management, not the skill set of the employees. Here is a management philosophy that will assist you in maintaining high performance.
Writing the Income-Generating Web Site
By :
Scott Smith
Here is a simple template your readers can adapt and apply to create a Web site that sells. Regardless of their niche, invite them to use it as a jumping-off point for their income-generating Web presence.
Five Truly Creative Ways to Train on the Cheap!
By :
Ryan Yee
If you're responsible for coming up with fast, interesting, and effective training for your company, here are some truly creative ways to spice things up. And surprise...they're CHEAP!
People Development vs Training - Its Not Training!
By :
Robin Chandler
Find out what makes professional personal development work at so different from run of the mill 'sheep dip' training.
Dealing with Change and Change Management
By :
Robin Chandler
This is a helpful document for those of you Dealing With Change issues at home or in your work life. It tries to help you think about Change Management as something you can work with rather than be the victim of
The Importance of Executive Coaching
By :
Robin Chandler
The importance of executive coaching, why executive coaching services are expanding, how best to use an executive coach.
What Sort of Training is Most Effective?
By :
Robin Chandler
A cogent argument for good development programmes. It looks at addressing the needs of the individual and the groups being trained as well as the business needs.
Communication Skills Training - Effective Communication
By :
Robin Chandler
Communication Key Skills, this document outlines some of the pitfalls and bear traps that litter our everyday Business Communication Issues. Together with some useful approaches to Effective Communication.
Ad Copy Secrets
By :
John Neyman, Jr.
Some simple tips that make your ad copy
The Secret to Happiness
By :
John Neyman, Jr.
If you want to be happy here is the only process
What Makes a Good Performance Appraisal?
By :
Robin Chandler
This document outlines our thinking about what a good performance appraisal and performance management process should be.
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